Support

We stay with you
well past the first week.

The Innovate Platform is a product, not a project that ends at handover. From the first day of deployment through every application your company builds, our team works alongside yours.

At every stage

Support from the first day onward.

Days 1-2

Prerequisites

A short, predetermined list agreed with your team before anything is set up.

Week 1

Deployment

The platform set up and working for your first users, about six people.

Weeks to months

Adoption

Office hours, a steady feedback loop and regular reporting to your leadership team.

Ongoing

Atlas support

Long-term support for each AI-native service your company builds, one function at a time.

What is included

What continued support includes.

Office hours

Regular sessions where your builders bring questions, ideas and applications in progress.

Guidance on every build

Our team helps shape each application, from the first description to graduation.

Leadership reporting

Your leadership team sees how the platform is used and the value each application shows.

Dated releases

New capabilities and improvements arrive as dated releases, so you always know what changed and when.

Feedback that shapes the product

What your people ask for feeds into the next release of the platform.

A named contact

Your team always knows who to reach at EvolveML.

Next step

Start with one priority.

Tell us where your company wants to grow. In the first week, we'll show you what the platform does with it.